Christian Lohr
Verbraucherstreitbeilegung und Verbraucherschutz
Die Rolle des Rechts in der Verbraucherschlichtung nach dem VSBG
[Consumer Dispute Resolution Proceedings and Consumer Protection. The Role of the Law in Consumer Arbitration.]
2021. 391 pages. Price for libraries
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Summary
The role of the law in consumer dispute resolution proceedings is the fundamental issue that needs to be resolved in order to clarify the conflict between efficiency and (procedural) justice in alternative dispute resolution mechanisms. In addition, this is the key to a coherent system of ADR in consumer disputes.