J.J. Prescott

Assessing Access-to-Justice Outreach Strategies

Jahrgang 174 () / Heft 1, S. 34-63 (30)

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The need for prospective beneficiaries to »take up« new programs is a common stumbling block for otherwise well-designed legal and policy innovations. I examine the take-up problem in the context of publicly provided court services and test the effectiveness of various outreach strategies that announce a newly available online court access platform. I study individuals with minor arrest warrants whose distrust of courts may dampen any take-up response. I partnered with a court to quasi-randomly assign outreach approaches to a cohort of individuals and find that outreach improves take-up, that the type of outreach matters, and that online platform access is itself effective.

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